Returns & Exchanges
At Ardene, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on most items. Whether you shopped in-store or online, we provide simple solutions to ensure your shopping experience remains hassle-free.
Return Process
- 1.Check Eligibility
Ensure your items are unworn, unwashed, and have all original tags attached within 30 days of the purchase date.
- 2.Prepare Your Package
Place the items you wish to return back into their original packaging and include a copy of your invoice or order confirmation.
- 3.Select a Return Method
Choose between returning your items for free at any Ardene retail location or using our online portal to generate a prepaid shipping label.
- 4.Receive Your Refund
Once your return is processed, a refund will be issued to your original method of payment within 7 to 10 business days.